Is it a Hipaa violation when a drs office allows their “outreach team” (no medical professionals) have access to your medical files?
Is it a HIPAA violation for a doctor's office to allow their "outreach team," consisting of non-medical professionals, to access your medical records? Specifically, this seems to be done for the purpose of persistently contacting patients about medical tests the office wants them to undergo. In my case, no doctor has reached out to me directly—only receptionists and a so-called "medical counselor," which I’m not even sure is a legitimate role. Is this appropriate or compliant with HIPAA regulations?
3 Answers
No, not really. You can and should ask that they cease and desist. They do it like a sales team promotes you to buy accessories for cars. The more you buy? The fatter the profit. In the case of a medical office? The less liability they have. Because guess what? You you don’t take a test they offer? You have a problem the refused test would have revealed? You have no case against them–because they offered and you refused.
Nice Catch 22 if you ask me—
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